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Customer Support Center...


Shipping Rates...

Shipping Methods in the United States of America
We offer the following shipping options for delivery within the USA, including select US Territories and APO Addresses. We are unable to ship to P.O. boxes.

We utilize services from the US Post, UPS and FedEx to offer the following shipping options:

Shipping Method When Items Will Arrive
Super-Saver Ground 7-15 Business days, excluding holidays *
Ground Shipping 5-7 Business days, excluding holidays *
3 Day Air 3 Business days, excluding holidays *
2 Day Air 2 Business days, excluding holidays *
Next Day Air 1 Business day, excluding holidays *

Order Processing Information (*)

  • Most orders are processed within one to three business days. If you need something urgently, you must take the processing time into consideration when selecting your shipping method.
  • Orders received on holidays or on weekends will not be processed until the next business day
  • Orders shipping to addresses other than the confirmed credit card billing address may take an additional 2 to 5 days to complete a security review. Customers should ship to the credit card billing address if urgent shipping is required.
  • Not all shipping options are available from all warehouses. The shopping cart will display valid shipping choices per warehouse.

Orders May Ship From Multiple Warehouses
Not all products ship from the same warehouse. Shipping rates are assessed per warehouse, and orders being shipped from multiple warehouses will be assessed multiple shipping charges.


Shipping Methods to Canada and Europe
When shipping to Canada and the UK, customers may choose from discounted postal rates, or use UPS or Fedex. Super-Saver shipping is not available to Canadian or European customers. Shipping times are shows as follows:

Shipping Method When Items Will Arrive
Postal Service 7-21 Business days, excluding holidays *
Fedex/UPS Air 5-10 Business days, excluding holidays *


Note: Special Notice for international customers. If you pick a method of shipping that has no delivery confirmation (Such as the US Postal Service) - then our obligation for delivery stops when the carrier of your choice picks up the product. If you are ordering expensive items, we strongly suggest you use a method of delivery such as UPS or Fedex that requires a signature. All losses in transit for items shipped by the US Postal Service are the responsibility of the customer. You have a choice when you check out - so choose according to your comfort level with the risk. Please be aware that Fedex and UPS declare package values to your local customs organization. You are responsible for all customs, duties and taxes levied by your government.




 

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